Porch & Patio Privacy Policy

Effective Date: 11/11/2024

At Porch & Patio (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [Website URL] or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you place an order, sign up for our email newsletters, or interact with our website. This may include:

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Any additional information you voluntarily provide.

Note: We do not store credit card information. All payment details are securely transmitted to and processed by Authorize.net.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including sending order confirmations and shipping updates.
  • Email Marketing: To send you promotional emails or newsletters if you have opted in to receive them. You can opt-out at any time by clicking the “unsubscribe” link in any marketing email.
  • Website Functionality: To enhance your experience on our site, including managing your shopping cart and user preferences.

3. Payment Processing

We use Authorize.net for secure payment processing. We do not store or handle your credit card information directly. All payment transactions are encrypted and comply with the Payment Card Industry Data Security Standards (PCI-DSS). For more information, please review the Authorize.net Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies on our website to improve your experience and ensure the proper functioning of the site. This includes:

  • WordPress Cookies: These cookies are used to manage user sessions, preferences, and commenting functionality.
  • WooCommerce Cookies: These are essential for managing your shopping cart and checkout process, ensuring a seamless shopping experience.

No personal or sensitive information, such as credit card details, is stored in cookies.

5. Sharing of Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with:

  • Service Providers: Third parties who assist us in providing services such as order fulfillment, payment processing (Authorize.net), and customer support.
  • Legal Compliance: If required by law or to protect our rights, we may disclose your personal information to legal authorities.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Although we strive to use best practices to safeguard your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

  • Opting Out of Marketing Communications: You can opt out of receiving our marketing emails by following the unsubscribe instructions in any email we send.
  • Cookie Preferences: You can control cookies through your browser settings or use a cookie consent tool if implemented on our site.

8. International Users

Our services are intended for users in the United States. We do not accept orders from outside of the USA.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Porch & Patio
Email: info@porchandpatio.net
Phone: 203-799-2329
363 Boston Post Rd, Orange, CT